OpenCart Monthly Technical Support Subscription
5 reviews
$67.47
Description
An OpenCart online store requires regular technical maintenance: module updates as new versions release, security monitoring, backup, and rapid error response. Without a systematic approach, small technical issues accumulate and grow into serious incidents.
A monthly technical support plan means a dedicated specialist who knows your store architecture and responds to issues with priority.
Plan Inclusions
- Priority response to requests — within 2 hours during business hours
- Monthly security check: file permissions, PHP log, CMS updates
- Backup monitoring and integrity verification
- Module updates and post-update compatibility check
- Error resolution within the plan (agreed hour limit)
- Monthly store status report and work summary
Support Formats
Basic plan — 4 hours per month: suitable for small stores with stable functionality. Extended — 8 and 16 hours: for actively developing stores with regular changes. Unused hours carry over to the next month (limit — 1 month).